Arrangements for appeals

Please be aware that other than the administrative error appeals guidance which has already been published by Ofqual, there is currently no process to appeal a centre assessed grade or position in the rank order. Ofqual’s updated guidance (19/08/20) can be found here.

Ofqual's arrangements for awarding qualifications in Summer 2020 presently state:

  1. ​You can ask your school or college to check whether it made an administrative error when submitting information to the exam board. Administrative errors might include, for example, mixing up 2 students with similar names, or accidentally copying across the wrong data, but do not relate to the professional judgements of centres in assigning CAGs. If your school or college finds it made a mistake in the information it provided it can ask the exam board to correct it. 
  2. Your school or college can appeal to the exam board on your behalf if it believes the exam board made a mistake when it communicated your grades. 
  3. You cannot challenge your school or college under the appeals process on the centre assessment grades it submitted or your rank order positions. Any appeal would have to be undertaken by someone better placed than your teachers to judge your likely grade if exams had taken place. In the unique circumstances of this summer, we do not believe there is such a person. 
  4. You cannot appeal because your mock result was higher than the grade you were awarded. Your mock grade will have been taken into account in determining your centre assessment grade. You will either receive your centre assessment grade or your calculated grade (whichever is higher).

Internal appeals procedure

Esher Sixth Form College will:

  • ​inform students of the arrangements for appeals prior to the issue of results.
  • appeal to an awarding body on a student's behalf if it believes the centre itself made an error when submitting a centre assessment grade or rank order information or if it believes an awarding body made a mistake when calculating, assigning or communicating a grade.
  • ask the candidate to provide written informed consent (informed consent via candidate email is acceptable) before an appeal is submitted to the awarding body, as the appeal could result in the final grade being lower than, higher than, or the same as the grade which was originally awarded.
  • only collect consent after the publication of results.

Esher Sixth Form College will not:

  • ​seek any information the awarding body holds that would be needed for an appeal if it does not believe an awarding body made a mistake when calculating, assigning or communicating a grade.
  • appeal to an awarding body on a student's behalf if it does not believe the centre itself made an error when submitting a centre assessment grade or rank order information or if it does not believe an awarding body made a mistake when calculating, assigning or communicating a grade.

Appeals will be available 9.00am from 17th August 2020 and will close 4.00pm 4th September 2020. An appeal should be submitted by following the below process:

  1. ​Login to the College Database.
  2. Click on the 'Exams' tab and click on 'Services'.
  3. Within 'Services' select a 'Summer 2020 Clerical Check' for administrative check of the Centre Assessment Grade and Rank Order for a course. There is an administrative charge for of £10 per course for each clerical check made. This charge will only be refunded if an error is found and/or the student making the request was previously in receipt of a bursary payment.
  4. The student will be informed of the outcome of the appeal within 10 working days. In addition, the student will be informed whether there are grounds for an appeal to the awarding body on the student's behalf. If the student does not agree with the outcome, please inform exams@esher.ac.uk. From this point, the appropriate senior manager will review the decision and inform the student of the outcome within 10 working days.

If you have any questions about arrangements for appeals please contact exams@esher.ac.uk